A Tale of Two Banks

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, …”

This is a story of two banks, both of which were full of thieves.
Perhaps you've heard of the 5,300 'bad apples' at Wells Fargo that management was somehow unaware of? Well, a funny thing...

Now CNNMoney is hearing from former Wells Fargo (WFC) workers around the country who tried to put a stop to these illegal tactics. Almost half a dozen workers who spoke with us say they paid dearly for trying to do the right thing: they were fired.
"They ruined my life," Bill Bado, a former Wells Fargo banker in Pennsylvania, told CNNMoney.
Bado not only refused orders to open phony bank and credit accounts. The New Jersey man called an ethics hotline and sent an email to human resources in September 2013, flagging unethical sales activities he was being instructed to do.
Eight days after that email, a copy of which CNNMoney obtained, Bado was terminated. The stated reason? Tardiness.
...
One former Wells Fargo human resources official even said the bank had a method in place to retaliate against tipsters. He said that Wells Fargo would find ways to fire employees "in retaliation for shining light" on sales issues. It could be as simple as monitoring the employee to find a fault, like showing up a few minutes late on several occasions.

Massive, systemic fraud we can overlook. But punctuality? That's serious.
So serious that Wells Fargo is a far cry from being an exception.

One former banker at a regional bank told CNNMoney he witnessed the practice at his company.
"The customers wouldn't even know," said the banker, who insisted his name not be used. "Wells Fargo isn't the only one. This is an industry-wide problem."
Another scam this banker witnessed involved employees rearranging debit charges on customer accounts to maximize the size of the overdraft fees they experienced.

However, I don't want to talk about Wells Fargo.
I want to talk about Citibank.

The only reason the Republican-controlled Senate is holding this hearing is because the Wells Fargo fake-account story got a lot of coverage in the media when the Consumer Financial Protection Bureau (CFPB) announced a $185 million settlement over the charges on September 8. The reason the story got a lot of media coverage is because it’s a simple story to tell: widely respected bank opens two million accounts for its customers without their knowledge or permission, sometimes illegally funneling money to the new account from the old account to generate fees.
In July of last year, when Citibank, the deposit-taking retail bank settled charges with the CFPB for $700 million for deceptively selling add-on products to credit card customers, the Senate Banking Committee yawned and did nothing. The story didn’t get major press attention because it was a complicated story to tell. Among a long list of fraudulent practices, the CFPB found that Citibank led 2.2 million customers to believe they were paying to have their credit card monitored for fraud and identity theft, “when, in fact, these services were either not being performed at all, or were only partially performed,” according to the CFPB.
The CFPB charges against Citibank came exactly two months after Citbank’s parent, Citicorp, pleaded guilty to a felony with the Justice Department in connection with the rigging of foreign currency. On the same day, another U.S. mega bank, JPMorgan Chase, also pleaded guilty to a felony related to the same crime. Both banks are more than a century old and both banks, on May 20 of last year, pleaded guilty to a felony for the first time in their history.

So while it's fun to cheer on Senator Warren, the fact is that the worst crimes being committed by banksters generally get ignored by the news media.
JP Morgan Chase may be even worse than Citibank, but that's another story.

Fraud and corruption aren't just endemic to the U.S. banking system. Fraud and corruption are the banking systems' foundations.
The U.S. banking system has evolved into an entrenched criminal enterprise.

Meanwhile, over in Europe, the oldest bank in the world, Italian bank Monte dei Paschi di Siena, is about to ask for a public bailout.
But that's not the bank I want to talk about. I want to talk about Deutsche Bank.

Germany’s biggest bank was already ranked among the worst-capitalized lenders in European stress tests before U.S. authorities demanded $14 billion during initial talks to settle a probe into how it handled mortgage securities during the 2008 financial crisis. The announcement led Deutsche Bank’s riskiest bonds to plunge.
Since February, the bank’s shares have dropped to record lows amid investor concern that the lender is running out of options to boost capital. It’s struggling to sell its German retail unit Postbank, and the disposal of its British insurance business has been drawn out by a regulatory inquiry. At $14 billion, the U.S. claim would cost the bank more than twice the 5.5 billion euros ($6.2 billion) it’s set aside for litigation. The bank has said it doesn’t intend to pay anywhere near that amount.
Merkel’s government is now maintaining a public silence on Deutsche Bank’s woes.

Deutsche Bank is Europe's largest bank with the second largest derivatives portfolio in the world.

Deutsche Bank, one of Europe’s behemoths, is in very deep trouble having lost 90% 0f its share price value since 2007, has been falling sharply all this last year (48% loss this year) and, with its $42 Trillion in Derivatives exposure was singled out by the IMF, as the bank which ,

“appears to be the most important net contributor to systemic risks…”

Obviously Deutsche Bank is Too-Big-To-Fail, but is it also Too-Big-To-Save?
Germany would have to violate its own rules to bail out Deutsche Bank, which would be another nail in the coffin of the Euro.

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Pricknick's picture

the shell game will come to an end. It's likely to be a rougher ride than the last one. The fed has no leverage with interest rates at near zero.
Who will Clinton or Trump blame? Shillery will no doubt blame it on anyone other than Obummer. She won't risk her base by offending his supporters. Or will she? Trump will blame the government. His base will eat it up.

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Regardless of the path in life I chose, I realize it's always forward, never straight.

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Shockwave's picture

I now, based on the fraud recently reported, believe that I got scammed to the tune of $700 by Wells Fargo.

And they fired thousands of people;

5,300 Wells Fargo employees fired over 2 million phony accounts

And they fired the whistleblowers;

Wells Fargo fired the whistleblowers who reported massive fraud, and that's a crime

I hope Elizabeth Warren cuts them all to pieces, starting with the Wells Fargo CEO who made $200 million last year. Clearly big banks are bad, very bad.

Then again;

Warren warns Clinton not to bring Wall Street to White House

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The political revolution continues

Saw where things were going and decided if B of A was going to get bailed out they certainly had no business hanging onto my money. They tried various tricks like transferring all but $0.02 to the credit union, then charging me fees for minimum balances, then fees for overdrafts when they charged the other fee.

I marched in to the B of A branch and asked to speak to the manager. In the public area I raked him over the coals in a loud voice, yelling out the details and accusing his bank of fraud. He tried to pull me into his office but I refused, telling him to speak to me right in front of the busy teller line. I got my fees cancelled, my account finally closed, and two pennies in my pocket. I threatened to turn them in to the state AG if they tried any more tricks. Despite that being an empty threat, they didn't try to screw me any further.

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Mark from Queens's picture

I've done similarly a few times. Once for overseas charges and another time for some other bogus monthly fee that kept appearing.

Always makes me think that if even a small portion of the mega billions the Banksters hijacked from the public coffers went to paying malleable, desperate recent college grads, who are under the gun to start paying down their colossal student debt, they still have legions of minions tied to their cubicles with fealty only to their paycheck in quite a position to be told to dream up new and devious ways to bamboozle overworked Americans into stealthily having their pockets picked unawares. It also explains why on every corner of every street in Main St USA and through our cities there's a new, gleaming bank. Obvious PR move to ingratiate their odious sector into our subconscious. Makes my blood boil.

That's why, with so many grievances abound in the this living horror of an Economic Terrorist Gilded Age, it's important to speak up in public when you have the chance, to shame these bastards, if that's even possible. So many are walking around in a daze, dejected and confused and doubting themselves. But these stories are close to the bone for so many. It's just that they're purposely not covered in the news, which sows self-doubt. At the very least sharing them lets people know they're not alone, and that there's solidarity out there for standing up to these same predatory practices.

Righteous indignation goes a long way. We need a whole lot more.

Almost all of our money is in a credit union now too.

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"If I should ever die, God forbid, let this be my epitaph:

THE ONLY PROOF HE NEEDED
FOR THE EXISTENCE OF GOD
WAS MUSIC"

- Kurt Vonnegut

thanatokephaloides's picture

It also explains why on every corner of every street in Main St USA and through our cities there's a new, gleaming bank. Obvious PR move to ingratiate their odious sector into our subconscious. Makes my blood boil.

"Things are smellin' mighty rank
We must be near a stinkin' BANK!"

-- Mojo Nixon/Skid Roper "I Hate Banks"

[video:https://youtu.be/bMehSfTmnbY width:480 height:315]

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"US govt/military = bad. Russian govt/military = bad. Any politician wanting power = bad. Anyone wielding power = bad." --Shahryar

"All power corrupts absolutely!" -- thanatokephaloides

how a bank can open an account in my name without my knowledge? In other words, is there a way for all these defrauded customers to look for illegal activity related to their bank account? Because all that money needs to be returned to the people but we need to be able to prove the amount.

Are those fines the bank pays to the government remotely equal to the profit their malfeasance produced?

I left Wells Fargo when we were all moving to local banks in 2008-2009. Is there a way to figure out if I was defrauded?

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jwa13's picture

"starting with the Wells Fargo CEO who STOLE $200 million last year ..."

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When Cicero had finished speaking, the people said “How well he spoke”.
When Demosthenes had finished speaking, the people said “Let us march”.

i got tired of them nickel and diming for everything. i went to the bank to close my account and they wanted to charge me 50 cents to close my account. i got a little heated with that and explained that was precisely the reason i was closing my account. i didn't pay the 50 cents.

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I can't imagine UBS or HSBC or BNP Paribas are much better off. Deutsche is an awfully big domino to fall, and it's hard to see any big money center bank being safe. With the new rules that put depositors' assets on the line in bank bailouts, another Wall Street collapse might finally be the event that causes the political cauldron of discontent to boil over. Whichever president is left holding that flaming bag of shit won't have any good choices, but any of them will inevitably choose the worst one, which will be a 2008 style bailout of the worst offenders.

Monetizing a public bank to shift FDIC insured deposits to, which could carry on consumer and small business lending might be the best option for the 99%. Letting Wall Street and the City burn to the ground and sowing salt into the ashes would be a political solution with wide appeal. Some populist is going to advance it. Will that populist come from the right wing or the left? THAT is the question that will determine the next 50 Years of history, not whether Her Heinous or Adolf the Tribble wins in November.

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GreatLakeSailor's picture

Will that populist come from the right wing or the left? THAT is the question that will determine the next 50 Years of history...

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Compensated Spokes Model for Big Poor.

Sandino's picture

because they enjoy substantial military and financial support from the bankster caste and their captured governments.

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... With the new rules that put depositors' assets on the line in bank bailouts ...

Why would anyone not trapped stay/sign on with criminal banks now empowered to steal whatever they have in them by failing due to reckless greed? These guys should be put out of business by having their customers disappear to credit unions...

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Psychopathy is not a political position, whether labeled 'conservatism', 'centrism' or 'left'.

A tin labeled 'coffee' may be a can of worms or pathology identified by a lack of empathy/willingness to harm others to achieve personal desires.

Late Again's picture

We moved from BoA to a credit union way back during the 'Move Your Money' movement (during OWS, I believe, about 2010/11). I remember posting this whole 'bail-in' scam on Facebook when it was passed, begging everyone to get their money out of the big banks if they didn't want to lose it. Naturally, I was completely ignored.

Many people say it's just too much of a pain in the ass having to transition autopayments, loans, etc. I ask them if it wouldn't be a bigger pain in the ass if all the money in their accounts is seized. No one ever has an answer for that one; I'm pretty sure most of the people I know think I'm just a lunatic, alarmist conspiracy theorist. My poor husband picked up the nickname 'Doomsday Man' for trying to tell people these types of things.

My next question is: what happens when the banks inevitably seize the money in checking and savings accounts and everyone realizes it was true? I think the bank runs we saw in 1929 will pale in comparison, assuming they allow anyone near the banks or ATMs at that point.

Scary times ahead. I don't think it's a matter of if, it's a matter of when.

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"When we remember we are all mad, the mysteries disappear and life stands explained." - Mark Twain

... My next question is: what happens when the banks inevitably seize the money in checking and savings accounts and everyone realizes it was true? I think the bank runs we saw in 1929 will pale in comparison, assuming they allow anyone near the banks or ATMs at that point. ...

Don't worry, the banks will doubtless conspire to seize their customer's money all at the same time, so that a bank run isn't possible for the dispossessed. Then they can also seize more houses from people then having no money to make payments. Win, win! (For the CEO's getting another large bonus.)

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Psychopathy is not a political position, whether labeled 'conservatism', 'centrism' or 'left'.

A tin labeled 'coffee' may be a can of worms or pathology identified by a lack of empathy/willingness to harm others to achieve personal desires.

... My next question is: what happens when the banks inevitably seize the money in checking and savings accounts and everyone realizes it was true? I think the bank runs we saw in 1929 will pale in comparison, assuming they allow anyone near the banks or ATMs at that point. ...

Thought I'd responded to this, but don't see anything down there...

They've neatly forestalled that by planning to seize the deposited money, so that no run on the bank will be possible in that sense - although the pitchforks and torches will be out and running for the banksters. I'm afraid that tellers having nothing to do with any of this may be at risk as well.

Edit: lol, the one sure way to find it - repost!

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Psychopathy is not a political position, whether labeled 'conservatism', 'centrism' or 'left'.

A tin labeled 'coffee' may be a can of worms or pathology identified by a lack of empathy/willingness to harm others to achieve personal desires.

The elected crooks look down their noses and chastise the crooks sitting across from them. When it is all over, nothing changes. They all go about business as usual. I wonder if we'll ever get a whole percentage point of interest ever again on a passbook savings account.

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"Religion is what keeps the poor from murdering the rich."--Napoleon

karl pearson's picture

Japan's interest rate has been zero for over 2 decades. I don't know when or if we'll ever see a passbook savings rate of 1%. Although this article is from 2013, there are some interesting observations:

(1) "If Japan has taught us anything, it’s that slashing rates to zero and beyond is a lot easier than returning them to normalcy. Japan is on its sixth central-bank governor since its bubble burst in 1990, and like his predecessors, Haruhiko Kuroda is doubling down on quantitative easing. Why? Politicians, bankers, investors and business people alike get addicted to free money all too easily and clamor for more."

In this article, some economists predicted that the Federal Reserve would increase rates beginning January 2016. So far this year there have been no increases, although in December 2015 there was an increase (.25%), after nearly a decade of no increases. Yesterday, the Federal Reserve met and did nothing since the economy is still not functioning properly.

Another interesting quote from the article:

(2) "Since governments have shown an inability to take bold steps to remake their economies, central bankers have stepped in to fill the void. The trouble is, many are already reaching the point of no return. To understand what the future really holds, the IMF’s researchers only need to look at Japan."

https://www.bloomberg.com/view/articles/2013-04-25/zero-rates-are-harder...

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... has done nothing but blow up one more bubble economy with crappy fundamentals. Imagine if the Fed had just written checks to every American for $400 a month for five years. That would cost around $8-9 trillion, a lot less than the Fed has spent shoveling free money to big banks. And if QE expenditures don't show up in budget deficits, why should direct payments to citizens? Even if they were tax free, the economic multiplier effect would generate a lot of extra revenues to governments.

Giving money to people rather than banks would result in a much healthier and more equal economy.

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I'm for a modern debt jubilee along the lines that Steve Keen has proposed.

However, reserves are interbank payment clearing tools and never leave the banking system.

Reserves just sit in reserve accounts at our central bank.

The only time reserves are exchanged for printed dollar bills is when you demand paper dollar bills. If you then take that paper and put them under your mattress, you reduce the total amount of reserves in the banking system.

If, however, you buy stuff with your paper money and that person deposits that paper in their account, then the total amount of reserves in the banking system gets restored.

If you never demand paper money, then reserves never leave the banking sector.

And the only thing banks can do with their reserves are: 1) lend them to each other if one bank falls below its' reserve requirements and another bank has excess reserves 2) exchange them for treasury securities 3) let them sit in its' account at the federal reserve.

Because QE 2 bought up so many treasury securities (which is an asset swap and does not add new net financial assets to the economy), those with extra money are forced into more risky investments - like stocks and real estate rather than treasury securities.

QE has not added new net financial assets to the economy - it has influenced portfolios, ie, where already existing money is parked.

Near 0 interest rates on loans just encourages people to borrow. But people borrow when they feel like it's a good bet to do so, and banks agree to make loans when they have a "good" customer, they are not reserve constrained in their lending because they make loans first and find the reserves later if they fall below their reserve requirements.

If they fall below their reserve requirement, they run an automatic overdraft at the central bank, which stands ready to supply the reserves needed to keep the payments system functioning.

The bank can decide to borrow the reserves from another bank to avoid borrowing from the federal reserve.

Either way: Banks don't lend out reserves. Loans create deposits out of thin air and banks can create deposits out of thin air regardless of their prior reserve position.

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ggersh's picture

a much healthier or more equal economy?

TARP was nothing but a bank bailout for their failures, the equivalent being awarding the Cubbies world series rings for failing year after year.

So if banks can't profit, then bills don't get passed, and derivatives are still the real WMD's.

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I never knew that the term "Never Again" only pertained to
those born Jewish

"Antisemite used to be someone who didn't like Jews
now it's someone who Jews don't like"

Heard from Margaret Kimberley

karl pearson's picture

This short article contains a graph of the Federal Funds Rate from 2003-2016. It's a scary picture.

http://www.theatlantic.com/business/archive/2015/12/fed-december-meeting...

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I'm not sure why permanent zero is scary?

Or why higher interest rates are considered better?

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k9disc's picture

are they not?

Lower interest rates and no inflation is better for creditors.

That is a maxim, regardless, correct?

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“Tactics without strategy is the noise before defeat.” ~ Sun Tzu

have low interest loans.

They suck for savers, who hope to earn interest on their savings.

Banks make most of their money off of fees and fraud, so interest rates may not matter much to them.

What you wrote about inflation is true.

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k9disc's picture

over time.

Deflation is bad because the principle debt increase over time.

Running money so lean and hot (0% interest on loans) and whatnot, should create inflation. Historically, it has increased inflation as it gooses the economy.

Mild to moderate inflation would be great for the massively indebted masses, but would seriously impact the banks.

At least that's my back of the napkin interpretation.

I believe that a good part of your monetary policy schtick -- keeping the money in the bank system and away from people who spend it -- has much to do with keeping inflation at bay to preserve profit streams from historic debt levels.

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“Tactics without strategy is the noise before defeat.” ~ Sun Tzu

impact on inflation -- historically speaking.

There are graphs showing this, though I don't know how to copy and past an image. But if you google: Graph showing effect of interest rates on inflation you should get to the graphs.

It can be argued that exceptionally high interest rates do impact borrowing patterns, and thus reduce inflation - like
Volkers' exceptionally high interest rates under Carter, which made the OPEC move to reduce oil output all the harder to deal with.

Anyway, monetary (interest rate targeting by the fed) stuff doesn't have much impact on controlling the money supply.

Businesses borrow when they have customers.

Banks make loans when they feel like it.

And households take on more debt when they need to and when they feel like doing so is a good bet.

The cost of money plays a part, but just how much is debatable, within limits.

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k9disc's picture

Serious question, btw, and I'm sure it is completely different than modern economics.

The nonsensical nature of your take on economics -- which I believe to be truth. I think modern money and economics IS nonsense -- can't be the same thing that was going down back before Wilson and Income Tax. Or perhaps it could and we've just lost that.

I'd love to get a real skinny take on old school economics in relation to modern models.

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“Tactics without strategy is the noise before defeat.” ~ Sun Tzu

k9disc's picture

reality of inflation and modern economics.

Keep in mind, I believe that hosts of numbers, equations, and metrics have been created to ensure that inflation is not accurately measured, so I think that might have something to do with the last 50 years of economic policy and the disconnect between monetary policy and "inflation".

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“Tactics without strategy is the noise before defeat.” ~ Sun Tzu

inflation is many things with many causes.

But households -- generally -- buy stuff when they feel like they'll have money, or when they are forced to buy health care and other necessities, including "buying" credit by taking out a loan.

Lower rates can encourage buying big luxury items -- like a house -- but only if you feel like things might be looking up for you. And if things seem like they're looking up, then a few points one way or another don't seem to impact whether people decide to buy a house.

Right now, most people have too much debt and not enough income to take on even 0% interest on even more debt. I don't see this changing any time soon. Basically we're screwed because we already have too much debt.

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karl pearson's picture

This article spells out the likely consequences of interest rates that stay too low for too long. First, the Federal Reserve has no tools left to combat an economic downturn. Asset bubbles occur since the return on $$ is so low; stocks become overvalued. Savers are punished and retirees on a fixed income get no return on the CD's. This is bad since some items are inflating like food, medical costs, etc. Dangerously large surpluses indirectly result, as well.
http://www.foxbusiness.com/politics/2015/09/22/what-happens-if-rates-sta...

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People forget that pension funds are creditors.

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our economy quite differently and more in line with the logic of how money works/what money is.

So for instance, since money is potentially infinitely available, it would be nice to not treat it as though it is a rare commodity that must be saved up.

We should just decide that no one should be allowed to fall bellow a certain standard of living, and fill up private bank accounts of the elderly monthly.

We should encourage money to go to producing stuff rather than earning interest.

Etc....

Interest on treasury securities is just welfare for those who are lucky enough to have a savings account at our central bank.

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do rather than what they supposedly can not do, but always find a way around the law.

The inflation of food medical costs, etc.... are the result of bad policy in other areas, like monopolies, fraud, etc...

Savers: The government could still set up secure savings accounts for savings up to X amount and decide to reward those who save by any amount it chose.

There are better ways of rewarding savings than those we currently use.

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And since the law does not specify what the fed can not do with the reserves it creates (this is my understanding), then it could decide to mark up your private bank account if it wanted to.

Interest rates historically have not had much impact on the money supply at all. As we learned under Vokers' rule during Carter.

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ZIRP means money/credit is cheap and that always encourages speculation over investment.

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to run out and borrow lots of money.

The private sector is still deleveraging rather than taking on lots more debt.

Since the fed buys up treasury securities in order to bring rates down -- or, more accurately: Since since the government chooses to issue treasury bonds in order to drain reserves from banks to bring interest rates up from their natural rate of 0% -- it's the lack of treasury bonds that is causing savings (already existing money) to go into higher risk stuff like stocks, etc....

There's not much evidence that interest rates are very effective at all in controlling the money supply.

There are graphs available showing, at best, a negligible effect.

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what happens every single time, without exception.
It's also what economic theory says should happen.

cheap money = speculation over investment

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interest rates have very little impact (if any at all) on inflation because interest rates have very little impact on the money supply.

We learned this very clearly under Volkers' leadership during Carter.

We have ZIRP, yet rather than taking on more debt, the private sector is still deleveraging.

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controls the money supply.... somehow ; )

We learned, or should have learned, that the federal reserve can influence portfolio decisions, not the money supply.

Milton was just wrong about that : )

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Thanks! Also followed another link there which sounded interesting.

They've figured out why US politics are so insane, (I'm guessing that lobbyists for self-interests would be the 'intermediaries' referred to?) and here's some of the reasoning at the point where I stopped reading:

(Bolding mine)

http://www.theatlantic.com/magazine/archive/2016/07/how-american-politic...

... Our intricate, informal system of political intermediation, which took many decades to build, did not commit suicide or die of old age; we reformed it to death. For decades, well-meaning political reformers have attacked intermediaries as corrupt, undemocratic, unnecessary, or (usually) all of the above. Americans have been busy demonizing and disempowering political professionals and parties, which is like spending decades abusing and attacking your own immune system. Eventually, you will get sick. ...

Those damn American voters just ruin everything...

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Psychopathy is not a political position, whether labeled 'conservatism', 'centrism' or 'left'.

A tin labeled 'coffee' may be a can of worms or pathology identified by a lack of empathy/willingness to harm others to achieve personal desires.

and the crappy Consumer Financial Protection Bureau are more interested in protecting the banksters than we, the people. Does anyone really believe that Clinton will change this? Does anyone here know where all that confiscated money goes? If I had money stolen from my bank account I would be mad as hell (assuming I would even know about it). The politicians and banksters are running a wicked scam; at some point this house of cards is going to fall and your guess is as good as mine as to how this is going to shake out.

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"Wells Fargo isn't the only one. This is an industry-wide problem."

Uh - not at Credit Unions. I have been with one since I have been old enough to make my own banking decisions - almost 30 years. Never had a problem like this. I am not charged fees out the ass and I actually earn interest on my checking account (less that .1 percent, but hey - it's something). I haven't a clue why any retail customer would bank with a mega-bank.

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Democrats, we tried to warn you. How is that guilt and shame working out?

thanatokephaloides's picture

I haven't a clue why any retail customer would bank with a mega-bank.

Probably because there's no CU available to them. Fortunately, this category covers ever fewer Americans these days, as even localities are now getting into the credit union movement -- precisely because of the situations you describe.

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"US govt/military = bad. Russian govt/military = bad. Any politician wanting power = bad. Anyone wielding power = bad." --Shahryar

"All power corrupts absolutely!" -- thanatokephaloides

thanatokephaloides's picture

Obviously Deutsche Bank is Too-Big-To-Fail, but is it also Too-Big-To-Save? Germany would have to violate its own rules to bail out Deutsche Bank, which would be another nail in the coffin of the Euro.

Not just "another nail in the coffin", but the straw that broke the camel's back. Deutsche Bank goes down, the Euro is toast.

Bad

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"US govt/military = bad. Russian govt/military = bad. Any politician wanting power = bad. Anyone wielding power = bad." --Shahryar

"All power corrupts absolutely!" -- thanatokephaloides

vtcc73's picture

I just got off the phone with Citibank. Why? My wife just has to have a Costco membership. Costco decided to use Citibank to replace the AmEx card as their official card. I was going to to cancel Costco then and there but I got overruled. I despise Citibank. I've had a few interactions with them over the years. Every single account has been a flustercluck at one time or another. This evening they started clucking loudly with only my second statement from them. A late fee was inconspicuously sitting there with a balance, yearly membership fee for Costco, from August. I'd paid it using the Bill Pay function at my credit union. I've used electronic banking since the late -80s when Check Free first started the service. I've had exactly two errors using electronic banking in 26 or 27 years. The first was an account number suffix a payee requested be added to the account which resulted in a late payment. My CU notified me of the error, corrected it and the credit report record, and apologized profusely. The second was a few hours ago with (who else?) Citi Cards. The account number I'd given my credit union was changed to an old account number assigned to a card we signed on with Citi to reduce the price of an airline ticket for the MIL by 25%. The account had been closed for years after Citi attempted toadd an annual fee for renewing it. I don't do annual credit card fees, ever. EVER. Nobody should. EVER. I'll find out how it was changed with the credit union tomorrow but tonight Citi earned my wrath.

The online account site is shit and few functions do. It took about an hour to figure out the issue was an account number but I had to go to my credit union's excellently designed and functioning account site to do it. The CU had dutifully paid as scheduled. Another hour plus with Citi on the phone found the payment on the old, long closed account. It took a transfer to a supervisor to find it and to actually fix the problem. The first level contact had zero ability to access anything more than I could online and could not understand anything I wanted them to do. (Not their fault. Another poor schmuck trying to get by in a terrible, handsomely underpaid job. I'm always kind to them but firm and refuse to waste time if they can't act as requested.) The late fee is gone and the payment transferred to the proper place but I'll have to follow up to make sure there are not further attempts at fees. I'll also probably have to do a dance with the credit reporting services.

More wasted time to prevent thieves from farming cash from us. The time i spent fixing a problem not of my making is worth far more the the $25 but I won't let these fucks get away with it. I really feel for those of us, most to be sure, without the knowledge, resources, or ability to blast through the wall of willfully constructed poor information and bad communication with the credit servicing branch. Most just get farmed.

Did I mention how much I hate Citibank?

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"Ah, but I was so much older then, I'm younger than that now..."

12 years a lurker's picture

.... in case others don't, it's not necessary to use their official credit card at Costco. We don't have one, and usually use cash or our debit card from our CU.

Sorry about all the hassle with Citi--I had a card with them many years ago, but not for long, and was glad to be rid of them.

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