How can c99% keep discussions as great as it grows? Thoughts on trollproofing.

First of all, I do not have any technical experience with administering a site, let alone one with community participation. I don’t know the technical challenges of managing the flow of community content—what is easy to program and what is difficult. But I do know what makes for enjoyable reading and participating for me.

Most of the current members of c99% have migrated over from GOS for various reasons. JtC, in setting up this site, gave it much of the look and feel of GOS. This is a good thing—we all knew how to navigate over there and we could quickly figure out how to use this site. The familiarity helped us feel at home.

I very much hope, as Cassiodorus wrote yesterday, that this site continues to grow. I actually think 10,000 users is too modest a goal. I would hope that c99% can become the big forum for progressive values that we all pretended existed at TOP.
Right now, “there’s nobody here but us chickens”. We’re know we’re are among friends, and the discussions are very civil and affirming. If this site grows, it will inevitably attract other elements, whose goal is to either aggrandize themselves or disrupt what we accomplish. Right now, the number of users, comments and posts is small enough that JtC and a small circle of admins can manually police the content for DBAA. That won’t last forever.

I am concerned that, in adapting the general framework of GOS to structure this site, c99% will run the risk replicating the mistakes that have turned GOS and many Reddit sites into abusive cesspools of nasty comments heaped upon themselves, not informing anyone of anything and creating more heat than light.

Why do we have comments?

Really. We take it as a given that we should be able to post comments in direct response to a post. Why particularly? What if we started from position that there is no commenting function and ask ourselves what commenting adds to the experience for both the poster and reader of the comments? As a reader of posts and their comments, what I am looking for is 1) additional information or insight that helps me understand the subject; 2) reasoned and respectful disagreement; and 3) moral support for the poster and the community. I absolutely hate being expected to scroll through 753 comments under a good diary, 95% of it pie, me too comments and flung poo combat, to find those few nuggets of real thought. I rarely get to the bottom.
As a writer of comments, I have somewhat different goals: 1) I want to support good writers and good causes; 2) correct misinformation and challenge opinions I disagree with; 3) help out where I can with any background I might have. The goals of readers and commenters are similar but not identical. Managing the tension between the needs of readers and commenters is difficult and crucial.

We have some unspoken assumptions about comments:
1. Every user should have the right to comment.
2. There is no limit to how often, where, and when a user may comment.
3. All comments should be generally and immediately visible.
4. Any comment can be commented on, I.e. chains of comments can branch and form “trees”.

Let’s examine each of those assumptions, and see if they help meet our goals both now and in the long run.

Should every user have the right to comment?
Is commenting on posts a right or a privilege? Should one be able to join and immediately be able to post comments? The upside is that new users can immediately move into a discussion they feel part of and be welcomed. The downside is that trolls can join a site and immediately start disrupting it, doing perhaps considerable damage before they are removed. Should all users be equal in their commenting privileges? JtC has said he wants to run this site on donations and not have to turn to advertising to pay for it. What if he said that only paying users could post comments? C99% could also have a ‘soft’ comment paywall, such as you can comment for free the first 90 days and then pay, or you only get 1 comment a day until you contribute. Upside: we would all be reminded that this site costs money to run and do the right thing. Downside: some of us are genuinely indigent and cannot afford to contribute. One tactic paid operatives use is to set up “Rip Van Winkle accounts” to use years later to shill whatever cause they are promoting. Requiring that users log on and participate with some regularity in order to keep posting/commenting privileges would counteract that.

Should commenting be unlimited?
We assume that one should have unlimited commenting privileges. One of the products of this is pie fights and flame wars between individuals with dozens or even hundreds of comments being posted to the same post by one individual. What if you were restricted to, say, 5 comments per day? You would make sure you used them well and wisely and made meaningful contributions. Or the number of comments a user was allowed per day or week on their standing as a users—how long have they been on the site, how often have they posted diaries, and how well received their posts and comments were.
Secondly, who owns the discussion attached to the post, the OP or the community as a whole? When I comment on someone’s post, I try to see myself as a guest in their space and behave accordingly. It’s wrong to go into someone’s post and attack them in their comments, unless their post is truly a piece of hateful garbage that should not be posted in the first place. Even then it should be about the ideas and not the person. Should OP’s have some say in who may comment? What if there is a user that trolls all my posts? Should I have a right to ban them from commenting on my posts, independently of whether admin bans them?

Should all comments be visible by default?
On c99%, GOS and Reddit, we are presented with all comments visible by default to everyone. There are alternatives: I also visit Medium.com, which hosts a wide variety of material, some of it quite good. What I like about Medium is that the default comment view is only comments that have been recced by the OP, moderators, or lots of people in general. I have to scroll down to the bottom of the comments view and click a button to “view all comments”. So the comments I get to see first are the most thoughtful ones. It’s a form of soft moderation that really works well, in my opinion.

Likewise, should a comment be visible immediately? I know it’s valuable when there is an exciting news event or dynamic discussion to be able to post right away. The downside is that this immediacy is also precisely fuel for a lot of the negativity that happens in online forums. People want to get their word in first. We don’t take the time to think about what we are writing, and things said can’t get unsaid.

Is commenting on comments the best way?
We relate and display comments in a “tree” fashion, i.e. comments are displayed starting from the oldest and with their subcomments nested under them. I never liked this view; it’s too confusing who is commenting on what, some of the best thoughts wind up buried deep in layers of subcomments, and good top-level comments that came along later are often ignored. There has to be a better way. Again Medium.com has a different approach: The top-level comment box is right under the post. To comment on a comment, or to even see its subcomments, you have to click on the comment first. This tends to keep the comment tree much “flatter” and easier to read.

I’m really glad caucus99percent is here. Here’s hoping it grows, attracts all the like-minded folks out there and keeps the “nattering nabobs of negativity” at bay.

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elenacarlena's picture

What we do NOT want is the stifling of dissent that makes a site an echo chamber like has happened at TOP. That, I presume, is why there is no downrate button. I love a good many-sided discussion and hope they continue and even expand - that's often how we learn new things.

I have had trouble following some of the comment threads here, it's sometimes not so obvious which is the parent comment.

Maybe keep any questionable comments (i.e., disagreement but not clearly trolling) but turn their print red, so that anyone who does not want to read can skip over, maybe even some reader's choice buttons so that if you read someone you don't want to read any more in that diary, you can hide them from yourself.

Along with a button so that you can collapse a thread if you don't want to read more of it, and move on more quickly.

Of course I have no idea if these things are technologically feasible. Just throwing some ideas out for consideration.

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PhilJD's picture

Jtc has promised improvements, but he has a LOT on his plate right now so patience is in order.

Personally, I'd far rather deal with a troll invasion than have C99 become an echo chamber unwilling or unable to confront dissent.

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Hillary Clinton 2016: I'm a proud progmoderate!

stevej's picture

Personally, I'd far rather deal with a troll invasion than have C99 become an echo chamber unwilling or unable to confront dissent.

and FWIW
same rules (whatever they are or become) should apply equally to everyone - no exceptions.

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“To learn who rules over you, simply find out who you are not allowed to criticize.” -Voltaire

mimi's picture

... professional and or amateurish lusty trolls can't be controlled by an automated system. Just by stern ignoring them (as a personal decision of the reader) or sternly telling them what you think of their behavior in the threads.

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stevej's picture

in the non-feeding of trolls camp - but I am also very firmly in the not calling everyone who disagrees with me a troll camp.

Initial benefit of the doubt + a little healthy skepticism is good imo.

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“To learn who rules over you, simply find out who you are not allowed to criticize.” -Voltaire

hester's picture

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Don't believe everything you think.

maggid's picture

between the Lesser of Two Evils of troll invasions or echo chambers. My point is that there may be ways to use the software and policy to avoid both outcomes.

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The marriage between capitalism and democracy is over. –Slavoj Zizek

Citizen Of Earth's picture

Well one of the reasons anyway. It creates marauding packs of idiots who feel a sense of power by ganging up on a diarist or user. Pack mentality. So I agree, let's never add that.

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Donnie The #ShitHole Douchebag. Fake Friend to the Working Class. Real Asshole.

The down rating mechanism has been at Kos since the beginning and at first it seemed to me like a good idea, a way of community policing of trolls. Now I realize that down rating introduces negativity and hostility which wouldn't exist otherwise. That's why I really like the positiveness of this website. We can only give a thumbs up, we can't be vindictive other than with our words. Maybe comments that get an extraordinary amount of thumbs up can be rewarded somehow with more prominence on the site. Keep the carrot, lose the stick and foster community.

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Beware the bullshit factories.

gos in 04 I think there was a 1 to 4 rating system? Anyway, kinda off topic, when I joined over there my user ID number was right at 20,000 give or take. The people that joined 1 year before me were like double to triple digits. So top grew around 20,000 in that first year or so. Then, of course, it became like the proverbial snowball rolling down hill. It gained speed and got bigger. I don't know when they hit the 1M mark, (I know a lot of those were spam accounts) but I'm thinking around the 10 year mark. I don't know where we're at with the 10,000 users right now, but if we could hit 20,000 by next January that would be awesome...

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UIDs are very deceptive in judging the actual membership of a blog. Take a look at our memberlist, currently member #1642 has a UID of 3,486. The difference in the numbers is due to deleted spam accounts. The UID is double what the actual member number is, and that's after only a little over a year.

Now go to DailyKos and do a user search for a simple name like "Smith" or whatever, you'll see many many users like Smith 1, Smith 2, Smith 3, Smith 4, etc., etc., and almost all of these accounts have not been used, no comments, no diaries. These are most likely socks that someone created for whatever reasons, the user accounts there are loaded with examples like that. There are also multiple accounts that folks activated and never used for whatever purpose, when I first joined I wanted to use the username that I had previously used across several other blogs, but it was unavailable, you guessed it, it was a dead account someone activated and never used.

Now when you take into account for the deleted spam accounts, (you can see how many we have deleted already), now multiply that by how many years DKos has been at it, and then you add in the dead accounts I mentioned above, the idea that they have over one million active members is far, far from accurate.

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PastorAgnostic's picture

I suspect that you are ignoring the trolls, jerks, a$$holes and worse in your dKos counting. Smile

There are several examples of interesting trendlines.

a. The more people hear Hillary or Bill, the less they like them.
b. The more people hear Bernie, the more they like him.
c. The numbers of active users here are growing, at a fairly steady rate.
d. The number of active users at dKos are fading, at a fairly steady rate.

With the last two, I suspect that there is some predictive power to those trends. Kos cannot be happy about how he blew up his own toy. A failure like that is not something that gives you second chances.

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see, now you've got me doing it too.

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PriceRip's picture

          In keeping with the tone of your article: In parallel with your comments about commenting, this site as with all that is the Internet has a major issue with Indexing. "Resilience" is an interesting project building a "Link Library" for more see under Groups in sidebar-right.
          Building an intuitive navigational design is not in itself an intuitive process. UXDesigners are (or should be) well paid professionals specifically employed to inhance User Experience. This is way outside my area of expertise, so I only note that I know a good design when I experience it but often the subtleties are lost upon me.

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posts, library, etc., I must say that this is one of the efforts that make this site so much more valued for me. I can't rec them enough, even though I don't venture there as often as I want to, but it is such a joy and treasure to me to know they are there. Kudos, one and all!

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Martha Pearce-Smith's picture

community like this. Personally, I post specifically to get discussions going. Limiting who can comment, or how often...etc. just really discourages meaningful discussions.

The ONLY thing I think I could approve of is ~perhaps~ an ignore button. But then again, I AM an adult and can just ignore people and journals that I don't find productive on my own. Once the obnoxious ones are identified, they could just be collectively ignored, not "fed" as it were... Not acknowledged, not discussed...just pass over and excluded like they are not even there. IF they escalate, management has tools I am sure to remove them, eh?

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Please help the Resilience Resource Library grow by adding your links.

First Nations News

Asked for it for eight years over yonder. Comment threads would drastically reduce were that feature a reality.

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riverlover's picture

of a commenter by donation level, time in c99p, #/day are all ways of setting up a class system. Having no thumbs-down, and having ups not ascribable to any person, is a way to balance, make it more egalitarian here. If there are few(er) recs to a comment, that would indicate that there is disagreement or disinterest. The site is still small enough that trolls should be smelled quickly, for now. Up to admin to handle those.

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Hey! my dear friends or soon-to-be's, JtC could use the donations to keep this site functioning for those of us who can still see the life preserver or flotsam in the water.

gulfgal98's picture

discussed how to handle comment ratings and we unanimously agreed that we like an anonymous thumbs up to let commenters know that their comments were appreciated or agreed with. By the same token, every one of us was opposed to having a flagging or thumbs down system which we all saw as having no positive purpose.

If this site grows to a huge membership, some tweaks or changes may be necessary. But the idea was to provide a platform in which people could come to discuss issues and ideas from a left perspective in a positive atmosphere. I hope we can maintain that openness and positivity here.

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Do I hear the sound of guillotines being constructed?

“Those who make peaceful revolution impossible will make violent revolution inevitable." ~ President John F. Kennedy

Big Al's picture

it's not our site and those that own it will make their decisions as they see fit. In that way it is like Daily Kos and most other blogs. It's really up to them. I guess that's just the nature of the beast.

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elenacarlena's picture

away, and they'll read it and make the final decision.

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PhilJD's picture

Any comment or suggestion about the structure and administration of C99 will get a serious hearing. Now, when we've grown from 1642 members as I type to 16,000 or 160,000 somewhere down the road, the present responsiveness may start to be diluted. That's probably inevitable, but I think that's a "problem" most of us would welcome.

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Hillary Clinton 2016: I'm a proud progmoderate!

Big Al's picture

It all depends on the owner or owners. Sure, input is accepted, but that's like any operation. I know most think more is better on here, but I don't necessarily agree. Making something happen is better and however that's done is what's important. Of course, I still don't know what the mission or agenda of this blog is.

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mimi's picture

which is a circle of life. The mission of a site like this to me would be to be free to ask any question and to have the chance to find any answers. That's a privilege and should be a right we should pay our dues for. It's not a given. But we could make it happen.

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Big Al's picture

I'd like to say what I feel right here but don't want to hassle with it. Is that freedom? Or is it just me?
Maybe, it's just the way it is. We're humans.
For instance, I've got a draft diary titled, "Sanders is an Imperialist Pig". I've been contemplating publishing it for a couple days but it just seems too much against the grain of this blog.
There are always going to be limits and boundaries.

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PhilJD's picture

you won't be banned for posting it or indeed be sanctioned in any way. I think that counts as freedom.

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Hillary Clinton 2016: I'm a proud progmoderate!

you should publish it.

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Big Al's picture

Won't be able to tend to it until tonight.
Thanks.

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SnappleBC's picture

For instance, I've got a draft diary titled, "Sanders is an Imperialist Pig". I've been contemplating publishing it for a couple days but it just seems too much against the grain of this blog.

I, for one, wish you would publish it. Further, I can anticipate why you'd say that and probably agree with you. Ok, granted, the title is both humorous and inflammatory. But does Sanders subscribe to US imperialism and hegemony. Sure he does. Does he openly support positions that are war crimes? You bet.

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A lot of wanderers in the U.S. political desert recognize that all the duopoly has to offer is a choice of mirages. Come, let us trudge towards empty expanse of sand #1, littered with the bleached bones of Deaniacs and Hope and Changers.
-- lotlizard

mimi's picture

...pigs are my favorite animals, always have. Berlin in Germany has a great Zoo with a terrific accumulation of all sorts of pigs in their Pig House. I showed my baby son all those pigs back in the mid seventies and there is no way that anyone who goes against my beloved pigs will not get a "respectable pushback". Blum 3

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riverlover's picture

I was totally enchanted, to the point of not caring how small the enclosures were there. I saw it alone, with no German language skills. All good for me. I saw it right after the Wall fell.

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Hey! my dear friends or soon-to-be's, JtC could use the donations to keep this site functioning for those of us who can still see the life preserver or flotsam in the water.

mimi's picture

but the amazing thing to me was that they had such a variety and collection of different pigs at all. I hadn't seen something like it in other Zoos (Hamburg for example) I went there often between 1973 - 1977. I lived close to the Zoo and if was my "escape" from the "animal world of humans" in that city back then. Smile

I unfortunately don't have my own photos. Just google stuff.

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Shahryar's picture

Because Bernie is a great candidate if you look at the domestic economic policies he's for.....and another bum if you look at foreign policy.

Seriously, if you took his foreign policy and paired it with Hillary's domestic policy it'd be a lot clearer how bad he is. We can get blinded by the economic inequality message, to the point that we don't look at his foreign policy, much like the Clinton lovers don't want to look at anything she says or does. We just tend to avoid it.

This is why I think that it's Bernie who's the lesser of two evils. Trump? Evil. Cruz? Evil. Hillary? Evil. Bernie....not as evil.

So yeah, publish it, let's get it out in the open.

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Cant Stop the Macedonian Signal's picture

Yes, not always, but often. Not too far outside the Obama/Kerry version, though perhaps a skosh to the left and a bit more push back against Likkud (surprisingly).

Is he as bad as Hillary Clinton? No fucking way. And yes, I've looked at her policy positions.
I'd rather have Trump. As terrifying as his tangled web of chaotic non-policy is, it gives me a better chance of making it out alive in 4 years than hers does.

Have you *seen* what she and hers are doing to Putin?

At least advocates of nuclear deterrence were agreed that a hot war btw superpowers is inadvisable.

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"More for Gore or the son of a drug lord--None of the above, fuck it, cut the cord."
--Zack de la Rocha

"I tell you I'll have nothing to do with the place...The roof of that hall is made of bones."
-- Fiver

PriceRip's picture

          I am all for having real information in real dialogue with real people that really care. If I wanted an echo chamber I already have a small hard-surfaced room wherein I can pretend I am a Rock Star. But I prefer Reality to Delusion any day.

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I am reading this. I'll stay out of the discussion and let everyone make their points. Just wanted to let you know that we are listening.

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PhilJD's picture

That's what ALL the oligarchs say!

s/

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Hillary Clinton 2016: I'm a proud progmoderate!

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mjsmeme's picture

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a WWII era listening device meant to be an early warning system for incoming aircraft.

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PriceRip's picture

You hit the nail on the head. This one was developed for the Dutch Army.

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mjsmeme's picture

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PriceRip's picture

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Beware the bullshit factories.

mjsmeme's picture

we'd have a heap of trouble carting my 93 yr old aunt around

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mimi's picture

...just practicing my free speech rights in my commenting behavior to chase away the trolls... Acute

See if I had to pay my dues to have the right to say that, I would feel more comfortable. Without it, I feel I abuse this site's nice people to let me say whatever I want.

Sigh, life and all that shit ...

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elenacarlena's picture

this point, or would that be too overwhelming?

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I catch what I can in between tasks.

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riverlover's picture

worrying about monitoring. Attitude requires rest. Wink

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Hey! my dear friends or soon-to-be's, JtC could use the donations to keep this site functioning for those of us who can still see the life preserver or flotsam in the water.

mimi's picture

I posted a comment yesterday here touching a bit the question that I consider commenting more a privilege to have than a right. And I must say that was a long development from my side to get to this pov.

I like to kiss (keep it simple). It's, I guess, clear, that we all like and want to comment whatever comes to our mind, and we all take other people's comments differently (what -is one person's cool sarcastic or snarky to the point comment is another person's painful realization that he was not taken seriously, or being put down, or being misunderstood or being analyzed as something he/she thinks is not fair - mostly the subconscious racism accusations -). So all in all, comments are a painful pleasure we all are easily addicted to. That's why I think to be able to comment freely is a privilege and a right at the same time.

I consider the right and need to comment like the right and need for universal healthcare. Everybody should get it, have it and I have no problem to mandate that everybody pays into the pot to give everybody what all of us need.

So, yes to mandatory "fees" by all to provide a service that guarantees everybody's rights to free comments and writings.

I do not think that this is a tool to keep the trolls away. What is a troll anyway? Someone who pokes a joke, someone who loves to provocate, someone who spews hate? All of it is in the eyes of the beholder, most of the time. So, I believe to tame the so-called trolls is best done by feeling comfortable enough to tell the person, who you think trolls a diary or comment thread, in writing a comment about it to that person.

People feel they have to self-censor a lot to keep civil and get along with each other. That leads easily to feeling muzzled too much. If you pay your dues for a privilege to comment freely, you do feel more comfortable to speak your mind and not fall into self-censoring yourself to the point you have to swallow any shit someone throws at you.

Throw me a pie in the face and I throw an egg back into yours and we are even. That's the privilege to have and we would have to pay our dues for it, imo.

You are mandated to pay your SS taxes and that means you have a right to get your monthly social security checks when you need them. Same contract for the privilege and right to comment freely, imo.

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elenacarlena's picture

exclusive. Some here are struggling with disability and employment and racist and sexist issues. No matter what dues are required, you will exclude some, some of whom could be the most important voices to whom we could provide a safe spot.

OTOH, a relatively small fee will not discourage a troll. Consider this political race, for example. Hill could flood this site, she has plenty of money. Or the Koch bros. Or Trump. Some of the worst actors would have no difficulty paying dues.

So unless the site runs into money troubles, I would vote for no dues. Although I would vote for lots of voluntary contributions.

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mimi's picture

keeping my independence on this site through a fee-based registration than through voluntary donations.

To be realistic volunteer donations are volatile and mostly not enough, rare and unpredictable. Not really something you can build the foundation of your house on, imo.

In addition the need for volunteer donations encourages some folks to write highly persuasive, often tear-shedding essays with the goal to "trigger your social and humane conscience", neglecting to see that this too can result is a form of emotional manipulation. (not to speak about all those visuals that are meant to impress you on top of it).

To pay a fee for a site to stay independent of "rich folks", who subtly make a site "dependent" on some "nice, well-meaning ideas to influence the site's readers" is imo more important than the risk of potentially exclude some people from joining the site as registered and active users, who don't like to pay a penny for all there is to have on a site like this.

I tried to figure out how much that fee would have to be in one of my earlier comments. I would always ask that all users pay the same minimum amount (equality first). I came up with an amount of a fee as little as a meal at McDonalds for a whole month. Even a very poor person can afford to pay that fee, imo. If they can pay for internet access, they are able to pay a little something to have a certain privilege of commenting freely.

I think by guaranteeing that kind of independence from other monetary funding personalities or philanthropic foundations through a fee-based registration process, you would exactly give all those, who otherwise would get "discouraged and chased away", a safe harbor. And you can offer a "free sign up" period for a couple of weeks or month until a "site supporting fee" would become mandatory to have writing and commenting privileges to continue.

I don't quite understand your argument that some people here are struggling with disability and employment and racist and sexist issues. In how far does that relate to their capability to pay a fee? I think it is necessary to give anyone the right to defend him/herself in the comment threads against those people, who make other people suffer by more or less abusive or insulting commenting behavior.

If I suffer under being discriminated for one of those issues, I darn well want to be able to fight back or I would appreciate if other readers would correct my own bad behavior or ignorance, if I fail to understand what I may have said to make someone else to suffer.

It may lead to unpleasant comment threads, I know, but it also would lead to fewer polite and/or fake lies. We like to dig for truths, or not? (and that's why I like the The Truthdig site so much - a site so well in balance of quality substance writing and visuals that I never thought of reading their comment threads)

The fee is imo a tool to guarantee independence and equality for the site's own functioning and for all users' equal right to speak their mind, which I think will lead to a better community.

Heh, I guess if you want to have liberté, égalité, fraternité you may have to pay some dues for it to make it happen.

May be I am not getting something. Please let me know what it is. It is a given to me that most people see failures in other people's behavior, but not in themselves. So, tell me, what I don't understand or miss. Please!

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elenacarlena's picture

struggling with issues on this site, no I have not seen discrimination here; but I was referring to issues IRL that would keep them from having any money to spend on dues - disability (SSDI, I believe, is a ridiculously low amount of money that one is supposed to live on), employment (obviously if unemployed, struggling to pay for life's basics), racism or sexism (either or both of which can limit one's opportunities to make enough money to have any disposable income, see for example http://www.bls.gov/opub/ted/2011/ted_20110914.htm# ). You may be correct that we can make the dues small enough that even people in straitened circumstances can afford them, but I would be concerned. There are people who feel they cannot afford even McDonald's. I'd like to see what others think.

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mimi's picture

but there are degrees of poverty and degrees of homelessness, I believe. I read the Homeless Kossacks group once, got involved to be the person to help a homeless kossack in DC and my son got in close contact with homeless people in DC and later in life became homeless twice himself for a short period of time, out of which he couldn't have helped himself without outside support.

What I learned is that the access to a telephone and the access to a computer in a library to get connected to the internet is one of the foremost life-saving items a homeless person needs. Without it no homeless person can fight himself out of his situation. And for praising for once President Obama, his Obama Phone project was an excellent move.

Then there are people, who have at least access to a shelter and accept the shelter for sleeping there. And I believe that somehow if you are so to speak registered as a homeless person, you also can get registered for food stamps and have access to soup kitchens and social services from some churches.

Then there are poverty levels that people still have a place to sleep (shelter, couch surfing or other family and friends kind of arrangements) but no money to pay the bills to pay for those arrangements. Or they have no friends and family, who are willing to help them for free, that they can't bring up the money for a shelter solution, or they themselves are so "kaputt" they don't want to accept that help even if it would be there for them. Often the refusal comes out of anxiety issues for their own personal security in the shelter solution offered.

I think that there are methods for the administrators here to check if someone is so restrained monetary wise that a fee for this place is unacceptable for them to pay.

I think it's a difficult situation to evaluate and I would not want JtC or Joe needing to ask questions concerning the life situation of their potential users are in, and I don't imagine that any person in such dire need wants to be questioned such intimate, private and painful questions as well.

And to answer your question with regards struggling with issues of sexism, racism and other issues, I meant to say that people, who came to this site, came basically as "refugee" from having to suffer under those discrimination on TOP and this site was thought of as a safe haven. And so far it has been. But a sound independent financial footing for this "safe harbor" site is not be in sight on voluntary donations alone, if I hear JtC correctly. Other than JtC and Joe get themselves some philanthropic rich donors, I don't see it. And somehow to me that is also not without problems.

So, may be some idea of how high a monthly fee would have to be to pay for server and JtC's work at a registered user level of 1650, would help to make at least a suggestion to all registered users to pay such a monthly amount on a recurring basis, or in quarterly installations or so.

May be it's something that has to be tried out and discussed and voted upon here.

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there will never be mandatory donations here, ever. End of story.

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mimi's picture

I guess funding this site will remain then a thing to be dealt with behind closed doors.
Unknw
It looks like nobody else supports my pov. I rest my case. No offense meant at all. We can all donate voluntarily and never know what that has done to support the site. So be it.
Ok
Hmm. I guess I learned another lesson today.
Nea
Hmm, I think you mada a mistake for the long run. But that's my last word on this, promised.
Sad

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elenacarlena's picture

know that. You have, for example, by pointing out how difficult maintaining a paying base can be, made me more determined to make donations to this site when I can.

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mimi's picture

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Unabashed Liberal's picture

went through h*ll, and ended up in dire straits, financially--don't remember all the details; but, he lost his pets (cats) due to homelessness, I believe he may have gone from a car to a bike and tent (for his living arrangements), and when [every few weeks] he was able to find a free internet connection, he would post a quick note at our Google Group, to let us know he was okay.

I'm not sure what happened to him; hopefully, things are looking up for him now. (Others here may know.)

He was a very much liked and respected diarist at DKos, with hundreds of friends and followers.

Frankly, I don't think that folks in that situation should be obligated to make a contribution, or lose their rights to post here.

Mollie
elinkarlsson@WordPress


"I think dogs are the most amazing creatures; they give unconditional love. For me they are the role model for being alive."--Gilda Radner, Comedienne
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Everyone thinks they have the best dog, and none of them are wrong.

WoodsDweller's picture

on two different sites is blacklisting. One site that had nested comments (worked like a dream), one without (not as good, but still helped). I did it with a firefox plugin that I offered outside the site for that site, no support by the site itself.
The first site (with nested comments) had, it turned out, exactly two trolls. Their posts, plus the extended response subthreads to their posts, eventually accounted for half the comments on the site. Discussion had ground to a halt and everyone was frustrated. This was brought to the attention of the site administrators who, while loath to stifle free speech, were convinced to ban those two users. The site returned to normal, everyone was happy.
What is blacklisting? Each user gets a blacklist. They can add other users to their blacklist and the posts of those blacklisted users will not be visible to the owner of the blacklist, but are otherwise unaffected. Additionally, any comments nested below those users comments (even by users you like) will not be visible. The whole pissing match ceases to exist for you.
How is this different from downrating? The idea of downrating is that the community decides that someone's posts are unworthy and nobody should see them. Someone else determines what you should read. Whether that someone is the site admins or self-appointed hall monitors doesn't matter.
Blacklisting is each user deciding that someone is a jerk and choosing not to listen to them or the mudslinging matches they spawn.
There are professional trolls and amateur trolls. Both of them thrive on conflict and disruption. Here's the key: if nobody listens to them, they go away. The paid trolls don't get paid if they aren't successful at disrupting a site, and the amateurs don't get the thrill of tying the place up in knots.
The first response of the troll is to establish a second account which hasn't been blacklisted. They will get a few messages through, but you as a user will just see another troll (you don't care that it's the same user with a different ID) and blacklist them as well.
Instead of joining in a pointless argument, you just turn the whole thing off. That vastly reduces the number of comments made in response to troll posts, and the whole thing dies down.
I've never convinced a site to implement a blacklist feature, but I really think this is the solution to trolls.
BTW, trying to maintain a functioning blacklist plugin from outside is a lot of work, because it depends on scanning the html output by the site, which frequently changes format. Much easier to do on the server side.

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"The greatest shortcoming of the human race is our inability to understand the exponential function." -- Albert Bartlett
"A species that is hurtling toward extinction has no business promoting slow incremental change." -- Caitlin Johnstone

Additionally, the site admins can use blacklisting (or "ignore") choices to detect trolls and/or controversial posters and take some action.

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Tell the truth and run - Croatian proverb

Miep's picture

Facebook and Twitter have it, Wordpress not so much, not sure about other blogging platforms. There is something sad about it but it's very popular. On Facebook I used to find myself blocked by people I didn't even know (if someone mentioned a name and I could tell some comments were invisible). Some people will always go around badmouthing people and talking their friends into pre-emptively blocking people they themselves have blocked. Of course it's quite easy to get around by starting another account, though if people want stealth access to ex-friends' private pages on Facebook that takes more work and sneakery.

Alternately you can make it so that everybody has different comment settings for their own publications, like with Wordpress blogs. Free comments, pre-moderated commenters, pre-moderated comments or no comments at all. This actually works very well, but we're likely talking a big chunk of programming.

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Stay on track. Stay in lane. Don't throw rocks.

maggid's picture

what view they want: View All comments, OP recced, or community uprated. The way Medium does it, the default is OP/community recced, bu tyou can choose View All Comments

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The marriage between capitalism and democracy is over. –Slavoj Zizek

PriceRip's picture

          Back in the usenet news group days it was called a kill file. You joined a group, read messages, replied, and threads developed. If a less than friendly person appeared you just entered their name into your local kill file and zap no more stuff from less than friendly person. Ah, for the good old days.
          Pop Quiz: What does "usenet" mean. Or more to the point: Why the word "usenet" as an adjective for these news groups?

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PhilJD's picture

question "What does a fisherman do when the big one breaks their rod?"

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Hillary Clinton 2016: I'm a proud progmoderate!

Shahryar's picture

Well....once upon a time there was an operating system called UNIX. I guess LINUX is the descendant of that. In those olden days Usenet started up as the UNIX Users Group, run by the UNIX Association, who were told by AT&T (who owned UNIX) that they couldn't use "UNIX" for copyright reasons so they combined the first two words to create Usenix and the bulletin board-like thing became Usenet.

or so I'm told.

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Cant Stop the Macedonian Signal's picture

and a nice fresh lemon scent! Smile

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"More for Gore or the son of a drug lord--None of the above, fuck it, cut the cord."
--Zack de la Rocha

"I tell you I'll have nothing to do with the place...The roof of that hall is made of bones."
-- Fiver

detroitmechworks's picture

like

"MAKE.MONEY.FAST"

and the

"Nigerian Prince"

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I do not pretend I know what I do not know.

riverlover's picture

Snark before that had a name. But early users could see the potential. I was still on usenet groups at 9/11. The outpouring of sympathy worldwide was so friendly. I remember there were grumpy people, not yet graduated to trolldom. Could be wrong, there.

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Hey! my dear friends or soon-to-be's, JtC could use the donations to keep this site functioning for those of us who can still see the life preserver or flotsam in the water.

PriceRip's picture

          Oh, and don't forget that "use"Net is a convenient way to say UUNET, founded in 1987 a few years into my first gophering experiences around the world.
          LINUX is UNIX as it was meant to be.

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that site has maintained a level of commentary and interaction that is unmatched in the blogosphere. Mayhap ask them what they are doing/using to maintain that?

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Citizen Of Earth's picture

The fact that most commenters are like minded I think helps a lot. They hate Neo-liberals. Hate Hellery based on her record (not on her sex). Seems to be a higher education level (or knowledge level) than your average blog. I learn as much from the comment threads as I do from the articles.

But their moderation system sucks. Significant number of comments end up in a moderation queue. You never know why. I think the comment processor looks for keywords and it's on a hair trigger. Sometimes it takes hours for a human to review and release it from moderation. Sometimes your comment never gets posted and you have no idea why.

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Donnie The #ShitHole Douchebag. Fake Friend to the Working Class. Real Asshole.

Unabashed Liberal's picture

discourse, and standards.

Now, I agree with COE that NC's new(er) comment moderation system has bogged down a bit, and that it's not as user-friendly, as it once was. Don't know, but I'm 'guessing' that there just aren't enough eyeballs to handle their moderation queue. I still read a lot over there, but because of the excrutiatingly slow moderation system, I comment only when I've got a lot of time, or feel an urgent need to do so. (I've wondered if they've lost any appreciable numbers of commenters on account of this.)

Still, I believe that the reason that many of NC's commenters sound better educated, or more knowledgeable, is because NC has adopted the position that you should be able to back up your assertions--policy declarations, etc.--with facts. IOW, be able to provide your source, if asked to do so.

As far as I can tell, this policy was adopted as a form of troll control. It's not only simple--it's fair, open, and transparent.

It also precludes the moderation system from being used to make a blog an echo chamber--as a C99P member described a Reddit forum becoming, i.e., by not allowing mention of the Green Party.

At the same time, bloggers are not allowed to hijack discussions with mindless, and completely unfounded blather.

As mentioned, almost two years ago, the predecessor of this blog was founded as a vehicle for critical thinking, open, and fact-based civil discourse. And no one [that I recall] demanded that members march in lock-step on issues--we were there to exchange information and ideas, and learn from one another.

Wink

Mollie


"Vision without action is a daydream. Action without vision is a nightmare."--Japanese Proverb
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Everyone thinks they have the best dog, and none of them are wrong.

hester's picture

And I agree that the level of commentary is unmatched there. don't know why. it's amazing to me.

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Don't believe everything you think.

someone would have invented it by now.

My philosophy is simply: Do not feed the trolls.

The primary purpose of trolls is to disrupt and draw attention to themselves.
So starve them of attention and let the admin delete them.

I wish there was a better solution, but that's what I have.

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Don't feed them.

The downrate system at TOP always gnawed at me. I've always felt that the best way to show the temperament of a site was by how the crowd deals with trolls and opposing ideas.
A troll post with no thumbs up followed by a 'bad troll is bad' comment with 300 thumbs up speaks loudly to any reader.
In the same vein the 'bad idea' post with no thumbs up followed by a comment that 'bad idea is bad, here's why (with reasons listed)' with 300 thumbs up expresses the memberships views without having to incorporate negative functionality into the site.

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With their hearts they turned to each others heart for refuge
In troubled years that came before the deluge
*Jackson Browne, 1974, Before the Deluge https://www.youtube.com/watch?v=7SX-HFcSIoU

Back in the day, the tech blog Slashdot had a very efficient automated comment thread management system. The comment thread displayed comments entirely or collapsed to just the subject header (you could expand them w/ a click) based on up ratings. The result was that interesting/insightful/funny comments were more visible and closer to the top, while troll comments and those that didn't contribute to the discussion were minimized. Users could set their own threshold for comment collapsing. I really appreciated this system because it created a nice concentrated comment tree with the best comments prominent.

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Tell the truth and run - Croatian proverb

Citizen Of Earth's picture

b/c
1) It's easier to see what comments are replies to which if you can collapse and expand the tree
2) Essays with lots of embedded videos take longer to load so if the comments contain embedded videos it may be more efficient bandwidth-wize to expand comments one at a time.

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Donnie The #ShitHole Douchebag. Fake Friend to the Working Class. Real Asshole.

orlbucfan's picture

I register on blogs like TOP cos that's where the actual political news and related info is. I really like how the blog's members will branch out into other areas like the arts, health matters, even requests to help a fellow blog member in dire need. I am not even close to being a computer dweeb, so I have no idea how to police trolls and pure written abuse. I figure if I register on a political blog, I better have a thick skin and know what I'm commenting about. Rec'd! Very informative diary and comment thread.

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Inner and Outer Space: the Final Frontiers.

hester's picture

For me, comments are the life-blood of a blog/site like this. Without them the site might wither. I don't want that. I mostly read, occasionally comment and have yet to write a diary (too much on my real-life plate for now).

I think the upvoting is nice and validating, if unnecessary, but it helps to keep it cohesive (I think).

In general here, in life, in economics I don't really believe that growth is always so important. I am more of a 'sustainability' person. I don't mean there should be no growth... there should be but the price has to be calculated/thought about... It's different for a blog than for the economy, but imho the economy is in shambles partly (partly) b/c we have fetishized rapid growth (financialized shit/ stock returns) at the expense of things that might be more important (even economically)... like sustainability.

I don't know what the goals are of the site owners/managers/whatever... so what I say means not-so-much.

Thing is this... with the rapid growth of DailyKos, the site became not just bloated but hostile and aggressive. I mean there was and is an edge to it that was very unfriendly. This site right now is the opposite and yet discussions are on going. Naked Capitalism (the other place I read) is different in that there's no rating system and users (commenters) reply to comments or to the main point of the thread. Of course there are no user-diaries as there are here.

Just my 2 centimes

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Don't believe everything you think.

hester's picture

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Don't believe everything you think.

elenacarlena's picture

mistakes are missed. Sigh.

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Lookout's picture

I've not seen trolls here. Comments are civil even when there are different points of view. I don't know, what's to fix?
Someone suggested blacklisting. Why? So you don't have to read an essay or comment?

This seems kinda like the bathroom issue in NC - creating a problem where one doesn't exist. Let's enjoy the site. If problems occur we need more discussion. Otherwise let's carry on.

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“Until justice rolls down like water and righteousness like a mighty stream.”

yellopig's picture

Let's not get into a defensive crouch yet.

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“We may not be able to change the system, but we can make the system irrelevant in our lives and in the lives of those around us.”—John Beckett

much of the discussion under this essay is predicated on what to do when the membership/viewership is much larger.

Before we give too much thought to trolls perhaps it would be better to focus on ways to pay for that growth.
Let's not forget that the site founders here have families and jobs and this site started as a hobby like endeavor.

Let's worry about trolls if and when the site is large enough where they become a problem.

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With their hearts they turned to each others heart for refuge
In troubled years that came before the deluge
*Jackson Browne, 1974, Before the Deluge https://www.youtube.com/watch?v=7SX-HFcSIoU

stevej's picture

must admit that I don't see any advantage in doing anything preemptively. Like you I fail to see what's currently broken.

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“To learn who rules over you, simply find out who you are not allowed to criticize.” -Voltaire

elenacarlena's picture

trolls are bound to find us. And any solutions may take time for our techies to code for implementation. So far, I like the personal blacklist idea. Then you control what you see as much as you want to. But the site stays open to everyone. You don't control what I see and I don't control what you see. Seems fair.

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SnappleBC's picture

Goes beyond "some trolls". Sure, there are some bad actors but when one of them is the site owner that's going to make problems. In addition, the very nature of the blog is partisan which, by definition, fights with the notion of being reality based. Reality is non-partisan. Finally, at some point some sort of social illness occurred wherein reality and truthfulness became secondary to primary partisanship. That isn't a problem with rules. It's a problem with people. The only thing we here need to do to stop that from happening is simply not buy into it. Whether or not something fits our comfortable narrative we must always ask ourselves, "Yes, but is it true?"

Take a look at the post up above by Big Al pondering whether he should post a diary about Sanders being an imperial pig. Sure, that may fight with many of our comfortable narratives but is it true? I think the only way to fight "talking points" is with a relentless attachment to reality from all of us. I don't think any voting system or moderation system can replace the preponderance of the community acting with good intent.

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A lot of wanderers in the U.S. political desert recognize that all the duopoly has to offer is a choice of mirages. Come, let us trudge towards empty expanse of sand #1, littered with the bleached bones of Deaniacs and Hope and Changers.
-- lotlizard

hester's picture

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Don't believe everything you think.

Citizen Of Earth's picture

That's got me intrigued. Smile hahaha

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Donnie The #ShitHole Douchebag. Fake Friend to the Working Class. Real Asshole.

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