Minnesota resident Nova Bradford, 21, had a chemical dependency problem, which she wanted to get help with, so she tried to gain admission to the University of Minnesota Medical Center's Lodging Plus substance abuse treatment program.

You can recover from chemical addiction and live a fuller life. To do so, you most likely will need support or assistance. Our services include assessment, medically supervised detoxification, inpatient and outpatient evaluation and referral, inpatient-to-outpatient treatment, family counseling and aftercare. Working with us, you’ll recover physically, psychologically, interpersonally and spiritually.

As it turns out the use of the word "you" in the above was overly broad.

Nova was refused admission because she is a transgender woman. Fairview Health Services, which operates UMMC informed her that it would be inappropriate to accept her into the program because there were separate floors for male and female residents and "because they have open showers."