yes, I was going to go on a rave about market research and the voodoo involved. Next time! For this one we'll ask the question...

So what good are computers? Have they made our lives better? Am I being a Luddite when I say that before computers people had to know how to spell and how to add? Pre-computers we had J. Edgar Hoover and his goons snooping around, writing reports, getting people blacklisted, blackmailing others. So the world wasn't Eden.